- This service is available for both general medical and for mental/behavioral health.
- The MDLive virtual visits benefit is covered 100% by the Fund. There are no co-pays, deductibles, or co-insurance that will be owed by you. Eligibility and coverage under the Fund are required to use this service.
- There is no minimum age for a covered Person to use the general medical service.
- The minimum age to use the mental/behavioral health service is 12 years of age.
- Covered Persons under age 18 may proceed with a virtual visit only with a parent/guardian present.
- The MDLive virtual visits benefit is only available to active Employees, Retirees not eligible for Medicare, and their spouses and dependents. This service is not available for Medicare-eligible retirees.